Effective Communication and Leadership
Total Credits: 1 including 1 Minnesota Residential Building Contractor, 1 Wisconsin Dwelling Contractor
- Categories:
- MN Business Management Credit | MN Contractor Credit | WI Contractor Credit
- Faculty:
- Courtney Ernston
- Duration:
- 1 Hour
- Format:
- Audio and Video
- License:
- Access for 180 day(s) after purchase.
Description
This course discusses both communication and leadership styles. You’ll be provided insight, tips, and examples on how can improve your business and relationships with customers, employees, and subcontractors by understanding your styles and how to recognize them in others.
Course Outline- Communication Overview
- Communication Styles
- Leadership Overview
- Leadership Styles
- Importance of Leadership
Learner Objectives
Identify your communication and leadership styles, learn how to mimic your recipient's communication style, analyze ways to provide effective communication, and learning about new leadership methods.
Testimonials
"Good presentation. Very informative." Daryl Ray, Daryl Ray Construction
"This course was helpful to better understand both communication and leadership." Mark Beckers, CraftPoint Construction
"Courtney was fabulous and to the point." Lori Reese Earley Wonderwoman Construction & Electrical
"I think a lot of contractors could benefit from this course." Benjamin Katororsz, Construction Con Dios, LLC
"Very helpful to understand different communicator styles." Derek Winberg, Winberg North LLC
"Very informative." Michael Waring, MW Build LLC
"I learned so much." Brian Nelson, Brian's Insulation Inc.
Quiz Info
In order to receive continuing education credit(s), you will need to take a 10-question quiz following the course. To pass the quiz, you will need to achieve a score of 70% or higher. If you are unsuccessful, you will have an opportunity to repeat the quiz. Once you have successfully completed the quiz, you can download your continuing education certificate(s) showing the credit(s) that you have earned.
Credit Info
This course has been approved for one hour of MN residential contractor and remodeler credit by the Minnesota Department of Labor & Industry and is approved for the required business management credit, and one hour of WI Dwelling Contractor Qualifier by the Wisconsin Department of Safety and Professional Services.
If you are eligible to receive continuing education credits, your information will be electronically reported to the appropriate agency within 3 business days of course completion.
Access Info
Your online course is accessible 24/7. The course will be available to you for 180 days from the purchase date.
Questions and Comments
Questions and comments related to the curriculum for this course may be submitted to the instructor at education@housingfirstmn.org.
Handouts
| What is Your Color Quiz? (23.5 KB) | 1 Pages | Available after Purchase |
| Effective Communication and Leadership Handout (619.8 KB) | 7 Pages | Available after Purchase |
Faculty
Courtney Ernston Related Seminars and Products
North Star Law Group, PLLC
Courtney Ernston is an attorney with North Star Law Group PLLC. She graduated from the University of Minnesota with a BA and then received her JD from the University of Oklahoma College of Law. Previously, Courtney worked for Minnesota Construction Law Services having joined in 2017 and becoming a partner in 2020. Courtney focused on immigration and small business law. She grew up in the family construction business and served as general counsel. Courtney is a graduate of the National Institute of Trial Advocacy advanced litigation program, among the most respected programs in the country, and is an adjunct professor at Mitchell-Hamline College of Law teaching business organizations. Courtney was named a 2020 Up and Coming Attorney by Minnesota Lawyers and named by Super Lawyers to the 2020 Minnesota Rising Stars List. She was also awarded 2023 Rising Star by Housing First Minnesota. What makes Courtney so effective is she knows when a problem can be solved without the difficulty of litigation because sometimes the practical solution is not the legal solution.